We put people at the centre of service innovation

The future of merchant payments 

Sandbox designed a vision for a new payments ecosystem, with products and services that enable merchants to configure their desired payment experience for their customers.

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Digital identity for users of government services

Sandbox designed the blueprint for a new whole of government digital identity, making it easier and faster for business users to log in online.

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Digital identity for users of government services

Sandbox designed the blueprint for a new whole of government digital identity, making it easier and faster for business users to log in online.

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Improving insurance sales 400%

Through Live Design, Sandbox designed a 3 way call process between customers, branch bankers and phone-based insurance specialists to improve the experience, smooth the handover to an expert and help customers understand the value of life insurance.

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APPROACH

We imagine new futures

Research & Insight
Strategic Design
Customer Journey
Visualisation

We design great experiences

Service design
Business design
Prototyping
User testing

We bring design to continuous improvement

Live design
Process design
Test & Learn management

As rising user expectations and new technologies influence the way people interact with services, we have seen the impact design can have in shaping not only user experience but the way services are organised and delivered.

At Sandbox we are designers from diverse backgrounds but who each have a passion to understand people and place their needs at the centre of innovation. We use service design to generate value for organisations, with a focus on linking great user experience to measurable outcomes for our clients.

CLIENTS

Sandbox has partnered with clients to solve problems for students, teachers, scientists, customers, staff and business owners.

ABOUT

Sandbox is a Sydney-based studio of multidisciplinary designers. We work closely with our associates in Lean, UX Design and Agile.

TIM COLLIER
Managing Director

Tim is a Service Designer with deep business expertise and is a former equity analyst. Tim is passionate about people and purpose driven organisations.

JOSEPHINE GIANNI
Innovation Director

Josephine is an award-winning Designer with global experience applying Service and Strategic design at companies such as IDEO (USA) and Nokia (Finland/Global).

ELLIE NICOL
Design Director

Ellie is a Service Designer with visual communication and digital design qualifications. Ellie is always looking for new ways to solve problems with design.

CONTACT

Let’s chat about projects, partnerships, experiments or anything else.

Work with us

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We are always looking for good people, let us know what you are passionate about.

Get in touch

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tim@sandboxcompany.com.au
0415 213 309

Copyright 2018